FAQs

What you need to know about delivery of healthy snacks and artisan drinks.

How do I get my delivery?

Depending on your location and the timing of your order we will delivery using our own vehicles or by courier.

What do you do if I am not at home when the delivery arrives?

We will call you on the phone number provided and agree the next step, e.g. leave with a neighbour. If you don’t answer we will take the package away and try again.

Do you only sell Irish products?

Primarily yes. However if we come across a unique product that isn’t made here we might stock it.

What is your policy on returns?

If you are not happy with your delivery email us on hello@craftfoodtraders.ie and we will try to resolve the issues. If we cannot resolve the issue to your satisfaction you can return the goods and we will either replace or refund you.

How can I pay?

We accept payment online via Shopify Pay and PayPal. If you have any questions on that please email sales@craftfoodtraders.ie